The transactions made on are 100% secured by the payment system of our partner STRIPE: All information exchanged to process payment is encrypted using SSL. This data can not be detected, intercepted or used by third parties. They are also not stored on our computer systems.

When you are asked to enter your credit card number, you can check, from your browser, that you are in a secure area. These areas are identifiable by the address that then begins with https and includes a closed padlock or a key at the bottom of your browser.

For your security, STRIPE checks that the connection with your browser is secure before sending your financial data. STRIPE is a technical service provider, and does not support disputes related to orders. These must be settled directly with us or your bank.

No banking information is stored on our website

No information of a banking nature is stored on our site. Your bank details are entered directly on the secure server of our technical and financial partner STRIPE. The banking information you give, encrypted on your own computer, will never circulate in the clear on the Internet.

In case of online payment refused

You have up to 3 payment attempts to pay your order. If none of these attempts succeed, your payment will be refused and you will be redirected to our site to a screen

You signifying the refusal of your payment. Your payment may have been refused for various reasons: an error in entering your bank details, the amount of the order may exceed that of your financial reserves, etc.

In case of absence of confirmation email following an online payment

If payment by credit card has worked and you have not received an order confirmation email within 5 minutes, please contact our customer service immediately at:

The bank verification sometimes takes a little more must be validated manually.

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